[Q18-Q37] Exam Passing Guarantee Mar 04, 2023 C-C4H630-21 Exam with Accurate Quastions!

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Exam Passing Guarantee Mar 04, 2023 C-C4H630-21 Exam with Accurate Quastions!

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SAP C-C4H630-21 Exam Syllabus Topics:

Topic	Details
Topic 1	Understand how data governance work in SAP Customer Data Platform Define new attribute identifiers per each of the profile types
Topic 2	Understand the administration tools and functionality in order to give access to SAP Customer Data Platform systems how to use audiences to setup customer data downstreams out of SAP Customer Data Platform
Topic 3	Understand how the out of box attribute identifiers can be applied SAP Customer Data Platform Overview and Capabilities
Topic 4	Understand the available customer search interfaces, APIs Understand how to create performance attributes and group customers using SAP Customer Data Platform
Topic 5	Understand how to configure the varios available application destinations and its actions Customer Segmentation and Activity Indicators
Topic 6	Understand the available Profile and Activity Schemas and how to customize them by adding new attributes How to address business needs according to the recommended available guidelines and blueprints

QUESTION 18
Which query syntax is correct when searching for users in SAP Customer Data Platform?

select * from profile where attribute. primaryEmail = ‘[email protected]’

select * from accounts where profile.primaryEmail = [email protected]”

select * from contextualProfile where primaryEmail = ‘[email protected]

select * from profile where profile.email = ‘[email protected]’

QUESTION 19
What does the warning sign next to the attributes indicate in the Unique Identifiers section of the Customer Profile view?

It indicates that the values of those attributes are shared with other customer profiles.

It indicates that no value is set for those identifier attributes.

It indicates that there was an error updating those attributes in the last inbound event.

QUESTION 20
What do you need to configure in order to send data from SAP Customer Data Platform to a target system?

Events

Actions

Activities

REST APIs

QUESTION 21
You are importing primary customer residential address data into SAP Customer Data Platform. What is the recommended type of schema to model it?

Profile

Accounts

Data store

Activity

QUESTION 22
Which of the following can be used to create entry conditions for milestones in a CX journey? Note: There are
3 correct answers to this question.

Group attributes

Activity indicators

Activity attributes

Profile attributes

Segments

QUESTION 23
Which of the following statements describe merge rule functionality? Note: There are 2 correct answers to this question.

In the Unified Customer Profile, you can decide if more than one value is saved for an attribute.

Merge Rules can be applied to non-identifier fields.

If a data conflict occurs, you can decide if a new Customer Profile is created or the event data is discarded.

Merge Rules can only be used with Unified Customer Profile type.

QUESTION 24
What does the Overview tab display in the customer dashboard?

Reporting of customer order activities that are part of the customer profile

Identifiers that are used in matching the customer profile

Aggregate reports of all activities that are part of the customer profile

All the activities and segments and processing purpose for the customer profile

QUESTION 25
What are some valid use cases for audience activation? Note: There are 3 correct answers to this question.

Import customer contacts from CRM systems.

Run targeted email campaigns based on customer activities and preferences.

Update customer loyalty level in a loyalty system.

Merge incoming customer data from ERP backend.

Run marketing campaigns on social media platforms.

QUESTION 26
Which statements describe preconfigured matching rules? Note: There are 2 correct answers to this question.

The Unified Customer Profile rules can be edited and re-ordered, but not deleted.

The Contextual Profile rules cannot be edited or re-ordered.

The Unified Customer Profile rules can be edited, re-ordered and deleted.

The Contextual Profile rules cannot be edited, but can be re-ordered.

QUESTION 27
You are importing birthday data into SAP Customer Data Platform. What kind of pre-processing can you apply to the birthday attribute? Note: There are 2 correct answers to this question.

Optimization

Verification

Validation

Normalization

QUESTION 28
In-store purchase information from known customers is ingested from the point-of-sale (POS) to SAP Customer Data Platform. Which type of Customer Profile is recommended to use for this scenario?

Activity Profile

Unified Customer Profile

Contextual Profile

User Profile

QUESTION 29
What are the four Key stages of data handling that SAP Customer Data Platform manages?

Data Ingestion, Identity Resolution, Insight, Engagement

Data Ingestion, Identity Resolution, Export, Verify

Connect, Validate, Insight, Engagement

Connect, Validate, Export, Verify

QUESTION 30
Which of the following are steps in a CX flow? Note: There are 3 correct answers to this question.

Flow control

Decision

Trigger

Condition

Connector

QUESTION 31
How can you configure SAP Customer Data Platform to ingest tracking data from your website?

Add a script to your website pages that that will make AJAX calls to the Ingestion API with the event information.

Add the SAP Customer Data Platform web SDK to your website and set cookies with predefined names.

Create a source SAP Customer Data Cloud application and configure the service worker on your website.

Create a source Web Client Application and add the provided JavaScript event code to your website pages.

QUESTION 32
What destination source mechanisms are supported by SAP Customer Data Platform to call external REST APIs? Note: There are 2 correct answers to this question.

Web client application

Connector Studio

Generic Webservice Provider

Server API integrations

QUESTION 33
In the customer search dashboard in the SAP Customer Data Platform console, you see a customer profile name showing as UNKNOWN. What does this indicate?

The customer profile name is only visible in the Unified Customer Profile view.

The customer profile name is generated from the identifier cookie ID.

The customer profile is missing first and last name.r

The customer profile does not have CIAM ID maintained.

QUESTION 34
A known customer buys a TV that is delivered late. SAP Customer Data Platform is configured to ingest the customer data for late deliveries so that the business can react and keep good customer satisfaction metrics.
Which type of customer profile is best to use in this scenario?

Single Customer Profile

Master Customer Profile

Contextual Customer Profile

Unified Customer Profile

QUESTION 35
What can you do in Tech Tool Box? Note: There are 3 correct answers to this question.

Provision workspaces

Browse and search logs

Reset business units

Add business units

Create export jobs

QUESTION 36
Which of the following roles for console users are available in SAP Customer Data Platform? Note: There are
3 correct answers to this question.

Delegated Administrator

Marketeer

System Administrator

DPO Specialist

Customer Service RepresentativeW EXACTPREP”
#1 Certification Exam Roadmap

QUESTION 37
You are importing orders into SAP Customer Data Platform. What is the recommended type of schema to model it?

Activity

Account

Event

Profile

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