Ultimate Guide to the CIS-HR - Latest Feb 02, 2023 Edition Available Now [Q12-Q36]

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Ultimate Guide to the CIS-HR – Latest Feb 02, 2023 Edition Available Now

2023 Updated Verified Pass CIS-HR Exam – Real Questions and Answers

NO.12 What types of HR Document templates may be created in ServiceNow? (Choose two.)

Document Templates

Word document templates

PDF document templates

Text document templates

NO.13 When an employee completes a questionnaire on an Employee Form, on which table does the system store their answers?

Form [sys_ui_form]

Metric Result [asmt_metric_result]

Question Answer [question_answer]

HR Case [sn_hr_core_case]

NO.14 How does ServiceNow know which HR Template to use on an HR Case?

The HR Template is referenced on the HR Service record.

The HR Template is referenced on the record producer form.

Each COE has a specific HR Template.

The HR Template is selected directly on the Catalog item.

NO.15 What determines when the HR Chat queue is available?

Schedule field on the HR Profile

Schedule field on the User record

HR Chat is always available

Schedule field on the Queues record

NO.16 The Lifecycle Events [sn_hr_le_case] table is a direct extension of which table?

Talent Management [sn_hr_core_talent_management]

HRIT Operations Case [sn_hr_core_case_operations]

HR Case [sn_hr_core_case]

Task [sc_task]

NO.17 When does the HR Template populate information on the HR Case form?

When the Opened for person is selected

When the Assignment group is selected.

When the HR Case Type is selected.

When the HR service is selected on the HR Case Creation form.

NO.18 If the HR Admin [sn_hr_core.admin] needs to develop within the HR application but cannot have the system Admin role, what additional role should be granted?

HR Basic [sn_hr_core.basic]

Scoped Developer [sn_hr_core.developer]

Delegated Developer [delegated_developer]

HR Manager [sn_hr_core.manager]

NO.19 How many User Criteria Records may be applied to a single KB or KB Article?

Only two

Only three

Unlimited

Only one

NO.20 The HR Profile table is used to track information for what Employment types? (Choose three.)

Other

Potential Employee

Full Time Employee

Temporary Employee

Spouse

Contractor

NO.21 What determines if a user can view a Knowledge article?

Can/Cannot Read User Criteria

Can/Cannot Contribute User Criteria

HR Criteria

ACL Rules

NO.22 Which of the following are examples of HR application scopes? (Choose four.)

Human Resources: COE

Human Resources: Core

Human Resources: Knowledge

Human Resources: Integrations

Human Resources: Lifecycle Events

Human Resources: Global

Human Resources: Service Portal

NO.23 What are the benefits of the HR application being scoped? (Choose three.)

Provides an additional layer of control over HR data.

Allows HR Admins to configure the HR application.

HR department has more autonomy to manage all aspects of HRSD.

Allows the System Administrator complete control.

HR department has full control of the global application.

NO.24 If the HRSD application is scoped, why can the System Administrator initially access all HR applications after the plugin has been installed?

When the HR plugins are installed, the necessary HR roles are added to the Admin role.

The roles were manually granted by a ServiceNow security user.

The Admin will always have access to all HR tables and data.

The roles were manually granted by an HR Admin.

NO.25 If a knowledge base and its articles have no user criteria selected, a user without a role can do what?

read and contribute articles

read articles, but not contribute

can neither read nor contribute articles

contribute, but not read articles

NO.26 If you had little coding experience and were tasked with adding new pages to the customer’s Employee Service Center, which Service Portal Configuration option would be best to complete the task?

Page Editor

Designer

Widget Editor

Branding Editor

NO.27 In the base ServiceNow instance, how are User Criteria used?

To control which users can access the HR Case application

To control what a user sees in the information and suggested reading widgets

To control read and write access to Knowledge bases and articles

To control which users can access the HR Service Portal

NO.28 If a knowledge base and its articles have no user criteria selected, a user without a role can do what?

read and contribute articles

read articles, but not contribute

can neither read nor contribute articles

contribute, but not read articles

NO.29 What kind of records do HR Requests create?

HR Incidents

HR Files

HR Problems

HR Cases

NO.30 Where does the HR Administrator define which HR Profile fields can be edited in the ServiceNow instance?

HR Profile > Setup

HR Administration > Properties

HR Administration > Setup

HR Profiles > Properties

NO.31 What is the minimum role required to access the HR Properties module?

HR Manager [sn_hr_core.manager]

LE Admin [sn_hr_le.admin]

Admin [admin]

HR Admin [sn_hr_core.admin]

NO.32 If the HR Service does not have any Case options specified, HR Documents must be manually generated for the HR Case. In this situation, who is able to generate an HR document for the Case?

Any HR professional

Only an HR Admin

Only an HR Manager

Only the assigned to person

NO.33 When does the HR Template populate information on the HR Case form?

When the Opened for person is selected

When the Assignment group is selected.

When the HR Case Type is selected.

When the HR service is selected on the HR Case Creation form.

NO.34 What does ServiceNow now call the HR application?

HRDS – HR Deliver Service

HRSM – HR Service Management