2024 Latest Salesforce CRT-271 Real Exam Dumps PDF [Q127-Q151]

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2024 Latest Salesforce CRT-271 Real Exam Dumps PDF

CRT-271 Exam Dumps, CRT-271 Practice Test Questions

The CRT-271 exam covers a range of topics, including community setup, customization, user management, content management, and security. Candidates should have a strong understanding of Salesforce best practices and be able to apply these practices to their work with Community Cloud. Additionally, candidates should be familiar with the features and functionality of Community Cloud, including the ability to create and manage custom objects, workflows, and reports.

QUESTION 127
Universal Containers has the following requirements: * Enable VIP community access once a customer has reached $1 million in revenue. * Maintain customer revenue in Salesforce. * All customers must have access to the general customer community. * VIP customers must have access to VIP information in the community. * The number of profiles in Salesforce must be limited. How should the Salesforce Admin provide VIP users access to the VIP information?

Create a profile that has permissions to the VIP information and assign it to the VIP community users

Create a permission set that has permissions to the VIP information and add it to VIP customers

Create a sharing set that allows VIP customers to access VIP information

Create a sharing rule that allows VIP customers to access VIP information

QUESTION 128
A salesforce admin at Universal Containers notices that a large number of unauthenticated users are accessing Community pages built using Force.com sites. Their org is on the Salesforce Enterprise Edition. What is the maximum number of monthly page views allowed?

500,000

300,000

1,000,000

100,000

QUESTION 129
Northern Trail Outfitters uses Salesforce internally and needs to launch a Community for their customers. * Northern Trail Outfitters works with a survey partner and needs to extend that capability to the Community users. * Northern Trail Outfitters works with an electronic signature partner and needs to extend that capability to the Community users. * This Community needs to be built with the Customer Service Template. All integrations must be mobile- first. * Both partners have Community Lightning Components available. What should a Salesforce Admin do to accomplish this task?

Design and develop an API-level integration with the Survey and electronic signature partners and make it available for Community users.

Install and configure the non-Lightning Components for surveys and electronic signatures available from the Partners

Install and configure the Community Lightning Components for surveys and electronic signatures available from the two Partners.

Design and develop custom Community Lightning Components for surveys and electronic signatures.

QUESTION 130
Universal Containers wants to launch a Community where customers can complete a registration form to gain access to the Community. How should a Salesforce Admin add this capability to the Community? Choose one answer

Implement a Web-to-case form to capture user details and use case details to create a Community user

Create a publically accessible custom page with the registration details and add a link to the Community login page

Use the registration form in the company website and allow users to register

Enable the option Allow External Users to Self-register in the Community Management page

QUESTION 131
Universal Containers (UC) is migrating from a legacy portal to a new Community. UC needs to stand up the new Community immediately where users can ask questions and provide answers. Which Community template should the Community Cloud consultant recommend?
Select one or more of the following:

Partner Central

Salesforce Tabs + Visualforce

Customer Service

Customer Account Portal

QUESTION 132
Universal Containers wants the Community login page to display its company logo. How can the Salesforce Administrator accomplish this in the Community Workspace?
Select one or more of the following:

Upload a logo image file in Login and Registration

Specify a new Community login page that uses the logo

Reference the logo design token in the CSS editor page

Use a login Flow component to display a logo splash screen

QUESTION 133
Universal Rideshares uses a Custom Object to capture vanpool driver information. The VP of Support wants to give members of the Napili template -based Community access to this information for their vanpools. What is the most efficient way to accomplish this task?

Create a Visualforce page for the Custom Object and add it as a tab in Community Management

Create a Visualforce page for the Custom Object and add the Custom Object as a Navigation Menu item

Create a Detail page for the Custom Object and add it as a tab in Community Management

Create a Detail page for the Custom Object and add the Custom Object as a Navigation Menu item

QUESTION 134
Universal Containers (UC) is launching a Partner Community for its resellers who have access to leads, opportunities, and dashboards. UC has the following requirements to support their partners during the sales cycle:
– UC can engage with partners during the sales cycle
– UC can have internal only discussions
– The channel manager can bring any UC employee to the discussion
– UC employees might have access to the partner community
How should a Salesforce administrator fulfil these requirements?
Select one or more of the following:

Leverage the opportunity feed and group record layout access control

Leverage private groups and record sharing the access control

Leverage unlisted groups and record sharing for access control

Leverage the opportunity feed and manual shares for access control

QUESTION 135
A Community Admin is planning to add users and wants to send a welcome email for the community. Which three checks must the Community Admin perform?Choose 3 answers

Make sure the community is in Active status.

Are sure the community is in Published status.

Set the community in preview status to review before changing it to Active status.

Make sure the users have their profiles established in the community.

Set the email check box option at the community level.

QUESTION 136
Universal Containers is building a Lightning Community. A few Community pages have numerous Lightning Components which are taking longer to display. Which step should be taken to improve display time performance of the pages?
Select one or more of the following:

Enable Progressive Rendering

Turn on server-side Caching

Enable On-Demand Rendering

Turn on client-side Caching

QUESTION 137
Universal Containers needs to provide public access to some Knowledge articles in the Community. Articles are associated to the Public Knowledge Base channel, but are NOT visible in the Community.
How should the Salesforce Admin troubleshoot this issue?

Create a Featured Topic in the Community Builder to display articles.

Check the Article type permissions on the Guest User profile.

Create a new data category specifically for Guest Users to display articles.

Enable public access for the Community in Setup and the Guest User profile.

QUESTION 138
Universal Containers builds a self-service Community. They need to delegate moderation activities (e.g.
removing flags) as well as editing and deleting content to certain members.
Which two things should the Salesforce Admin do to meet this requirement? Choose 2 answers.

Assign the “Moderate Communities Feeds” permission to these members.

Activate a moderation rule for certain members.

Assign the “Moderate Communities Files” permission to these members.

Activate “Allow Members to Flag” for certain members.

QUESTION 139
When testing the Community, the Salesforce Admin notices that the Knowledge tab is NOT visible to all partner Community users. What should the Salesforce Admin do to fix this problem?

Add the Global Header permission set to all Community users

Edit the Partner Community profile so that the Knowledge tab is visible

Update the Admin profile so that the Knowledge tab is visible

Create a Knowledge article and make it visible to the appropriate channel

QUESTION 140
What moderation capabilities does Salesforce communities provide to automate the process of identifying and replacing words that are offensive or inappropriate for the Community?

Create Process flows to identify posts with the offensive or inappropriate words and replace with other content

Enable Moderation for the Community to block offensive or inappropriate content

Write a trigger to identify posts with the offensive or inappropriate words and replace with other content

Use moderation rules in the Community to block offensive or inappropriate content

QUESTION 141
A Salesforce admin at Universal Containers needs an efficient way to update the colour palette in their newly created Community. What three things should the Salesforce admin do to brand this community using Community Builder?
Choose 3 answers
Select one or more of the following:
Universal Containers needs to set up a custom domain to create a branded community experience with increased domain security. Which three steps should a Salesforce admin take to meet these requirements?
Choose 3 answers
Select one or more of the following:

Configure profile/permissions for a public user

In setup, select domains and click add a domain

Select the option to allow Advanced Security in Community Management

Add the certificate that supports the specified domain

Create a new certificate using certificate and key management

QUESTION 142
Universal Containers builds a partner community for their dealers.
They set up the partner account with two roles to represent sales employees and their managers.
After going live, the dealerships inform Universal Containers that they need a CEO type of access for specific users who need to access all of the data on the parner account. How should the Salesforce admin fulfil this requirement?
Select one or more of the following:

Promote the CEO partner user to delegated admin on the partner account

Assign Super User access to the CEO partner user on the Contact page

Add a third role to the partner account hierarchy for the CEO partner user

Make the CEO partner user the owner of the partner account

QUESTION 143
Universal Containers wish to set up an easy to configure and maintain App Launcher with Single Sign On Capabilities. Which Salesforce Community template would you recommended to best achieve this?

Aloha

Napili

Kokua

Koa

None of the above

QUESTION 144
You have been asked to create a Community leveraging Out-of-the-box login, logout, self-registration, and error pages. Would you recommend the use of Community Builder or Force.com site?

Community Builder but only with the Napili or Koa template

Force.com Sites

It doesn’t matter, both will work

Community Builder

Neither, only Customer and Partner Portals currently support error pages

QUESTION 145
Why would you modify the Head Markup of a Salesforce Community? [Choose 3]

To add Custom JavaScript blocks

To add SEO meta tags

B and C

To modify the community colour palate

To add References to external JavaScript files

To enable single sign on

QUESTION 146
Universal Containers built a Community using the Customer Service Template. They want the Salesforce Admin to enablemultilingual support for their Community.
Where can the Salesforce Admin configure the languages supported for this Community?

Site.com Studio

Community Builder

Force.com Sites

Community Settings

QUESTION 147
Universal Containers is building a community to drive channel sales. They have 2000 partner accounts. The high level capabilities for their partners are as follows: * Partner users should NOT be able to access accounts and cases that they do NOT have access to. * A Partner User must be able to create cases for all accounts in their account hierarchy irrespective if they are parent or child account. * Partner users must be able to collaborate within the private groups they are members of. What are two ways the Salesforce Admin should fulfil these requirements? Choose 2 answers

Develop an Apex Managed Sharing Rule on the Account and Case Object

Configure an Owner -based Sharing Rule on the Account and Case Object

Set External User Organization Wide Defaults to Private on the Account and Case Object

Create a Criteria -based Sharing Rule with read/write access on the Account and Case Object

QUESTION 148
Universal Shipping want to notify their Community Moderators when a member post more than one file to the community within a 15 minute window and if more than 5 files are posted to the community within 15 minutes then their account will be frozen. How would this requirement be implemented?

Using a Content Rule in the Community Builder

Using a Content Rule in the Community Manager

Using a Rate Rule in the Community Manager

Using a Rate Rule in the Community Builder

It is not possible to moderate files in a Community

QUESTION 149
What do you recommend? Wendy, the Community Manager at Regional Containers has come to you for advice on managing the Community (Community Manager & Community Builder) from a Mobile Device.

Navigate to the community URL and append /manage/one. app and you will be able to login to the mobile community management site

Wendy should access Community Manager and Community Builder via a Desktop browser only.

Wendy should download the Salesforce1 app and access the Community Manager through the Salesforce1 switcher.

Wendy should download the OneCommunity Manager app where she will be able to make limited administrative changes to the Community.

QUESTION 150
Northern Trail Outfitters is planning to launch a Community for their partners. Partner Sales Managers need to view Partner Sales Rep records. What is the most efficient way for the Salesforce Admin to fulfil this requirement?

Provide Super User Access to Partner Sales Reps

Set the number of partner roles to two

Create a criteria-based Sharing Rule

Enable the Partner Sales Manager as Super Admin

QUESTION 151
Universal Containers recently built a Community for their customers. They would like to allow access of files maintained in their SharePoint server with customers. Which Salesforce feature should the Salesforce Admin recommend?

Chatter and Files

Files Connect

Files Sync

Content Library