Latest PRINCE2 PRINCE2Practitioner Exam questions and answers [Q109-Q132]

NEW QUESTION 109
Scenario
Additional Information
Product Description

Quality notes from the Daily Log
The Director of Information Technology Division (DIT) has been asked to ensure that any changes to the outsourced staff employment contracts adhere to employment law. The DIT will review future job descriptions of the transferred staff before the final contract is signed with the selected service provider.
The service level agreement between MFH and the selected service provider will specify the type and quality of service required. The selected service provider must follow the industry standards for providing outsourced services.
MFH has a quality management system which contains a document control procedure for all its documentation, however this does not include change management.
All project documents will be subject to a quality review. Nominated products will require a formal approval record signed-off by the quality review chair.
Extract from the draft Quality Management Strategy (may contain errors) Introduction
1. This document defines the approach to be taken to achieve the required quality levels during the project.
2. The Project Board will have overall responsibility for the Quality Management Strategy.
3. Project Assurance will provide assurance on the implementation of the Quality Management Strategy.
Quality management procedure – Quality standards
4. The selected service provider will operate to industry standards for providing outsourced services.
5. MFH document standards will be used.
Records
6. A Quality Register will be maintained to record the planned quality events and the actual results from the quality activities.
7. Configuration Item Records will be maintained for each product to describe its status, version and variant.
8. Approval records for products that require them will be stored in the quality database.
Roles and responsibilities
9. The DIT will check that the employment contracts for outsourced staff adhere to employment law.
10. Team Managers will provide details of quality checks that have been carried out.
11. Team Managers will ensure that the Quality Register is updated with the names of team members who are involved in the review process.
12. The Senior User will review the Product Descriptions of the products to be produced by the selected service provider to ensure that they can be achieved.
Which statement applies to the Roles and responsibilities section?

Delete entry 9 because this should only be recorded in the Product Description.

Delete entry 10 because this is the responsibility of the quality review chair.

Delete entry 11 because only the Project Manager can update the Quality Register.

Amend entry 12 because this is the responsibility of supplier assurance.

NEW QUESTION 110
Project Scenario – Health and Safety Training Project:
ABC Company is a well-established training company that uses a standard model to develop training materials and deliver courses to customers.
ABC Company has commissioned a project in response to recent changes in government legislation relating to health and safety on construction sites. The project will deliver “capability to provide health and safety training”, including the materials needed for classroom-based training and e-learning. The expected benefits for construction companies include a reduction in lost days and legal costs due to accidents.
The e-learning course will be developed by a specialist external consultancy. The materials for classroom-based training will be delivered by ABC Company’s development team. All course materials will be piloted before they are used. ABC Company will deliver training to its customers and also hopes to sell the course materials to other training companies as part of their operational business. ABC Company will use their own sales and marketing departments to promote the courses.
The legislation requires construction companies to comply with the new legislation within two years. The course materials and trainers have to be accredited by a government agency before courses can be delivered.
ABC Company is planning to deliver pilot courses within five months of starting the project.
The ABC Company standard development model for new courses recommends the following stages:

End of the Project scenario.
Additional Information:
The Chief Executive Officer (CEO) founded the company five years ago. Under her leadership, ABC Company has grown quickly into a successful training company. It delivers a range of accredited professional training.
The Finance Director is also a founder member of ABC Company and is responsible for authorizing budgets for the Operations and Development Teams. She authorizes all large contracts personally.
The Purchasing Manager reports to the Finance Director and is responsible for managing and monitoring supplier contracts.
The Operations Director is responsible for the delivery off all training and for the training development budget. His department organizes courses, venues and trainers. They work with the Product and the Sales teams to provide a comprehensive training schedule. ABC Company’s IT manager reports to the Operations Director.
The Business Development Director has recently been appointed to identify new training needs and propose new products. She will work with the Operations. Director to ensure a cost-conscious approach and that appropriate development technologies are used for the health and safety course.
The Training Development Manager reports to the Business Development Director and is responsible for developing training materials and gaining accreditation, in accordance with the standard course development model. Course developers in his team have skills in a range of development technologies and are allocated to projects as needed.
The Training Delivery Manager, who reports to the Operations Director, is responsible for ensuring that internal and external trainers deliver ABC Company training courses to the required standard. He also checks course materials to ensure they are fit for purpose and of the required quality.
The Central Services Director has responsibility for corporate communications, facilities management and configuration management. He recently led a project to consolidate all company quality systems into one quality management system and set up a corporate quality department, now managed by the Corporate Quality Manager.
The Corporate Document Manager reports to the Central Services Director. She helped establish the company’s document management system and now operates it across the business. She manages a team of administrators and contracts staff when workload is high.
The Sales Director joined ABC Company two months ago and is keen to establish himself by suggesting new markets for the courses and material. All account managers and the marketing team report to him. They promote existing training courses to other training companies and existing customers.
End of the additional information.
The delivery of the pilot courses has been split into two separate products: ‘planned pilot courses’ and
‘delivered pilot courses’. ‘Planned pilot courses’ will be produced during stage 3, and the ‘delivered pilot courses’ will take place during stage 4. This will allow the project board to approve the plan for the pilot courses before the resources are committed to delivering the pilot courses.
Why is this an appropriate application of the plans theme to control the project?

Because a PRINCE2 project should focus on the quality of the products being delivered.

Because the pilot courses have been broken down into two separate products.

Because the project board should ensure that lessons from one stage are applied to the next stage.

Because the delivery steps to create the pilot courses have been aligned to the management stages.

NEW QUESTION 111
One of the senior managers of the company that is developing the ‘e-learning course’ has worked with ABC Company before. The team manager for the delivery of the ‘e-learning course’ has looked on ABC Company’s intranet, but cannot find any reference to this work. The team manager has contacted the senior manager to discuss this project.
Is this an appropriate application of the ‘learn from experience’ principle, and why?

Yes, because the project involves more than one organization.

Yes, because the team manager should actively look for useful information.

No, because the senior manager should advise the team manager of any lessons.

No, because every project is unique and should deliver specific business objectives

Explanation/Reference:
Business Case Theme
Testlet 1
Scenario
Additional Information
During the initiation stage the Project Manager met with the Marketing Director to find out more about the requirements of the promotional calendar and recorded the following notes:
There has been a reduction in the order numbers at the MNO Manufacturing due in part to the increased marketing activities of its competitors. 10% of customers have not re-ordered in this financial year and staff morale is poor. A number of skilled staff have left as a result and replacement staff have not been recruited due to the reduced operation. If the project is successful, a recruitment campaign will be required to fill the existing staff vacancies and there may be a requirement for additional staff. Operational costs are likely to increase because skilled staff are expensive and difficult to find.
In financial terms, there were a total of 1,500 orders in the last financial year, each with an average profit of E2k. The Marketing department believes that sending a promotional calendar to our current and prospective customers would increase orders by at least 10% with a minimum of 10 further orders from the list of prospective customers within 12 months from the date of distribution.
The Marketing Director will be funding the project from the business marketing budget. She believes that the effect of a good company image portrayed by a successful calendar would last into a second year. She has forecast the same increase in orders for a second year and predicts that the annual employee satisfaction survey will show a measurable improvement in staff morale.
A number of alternatives were explored, including:
* 20% discount for all repeat customers – not cost-effective and very short term
* A promotional calendar as a free Christmas gift – would target current and prospective customers and the benefits would last into a second year
* A series of television and press advertisements was too expensive
* A direct mail shot to all customers – benefit would be short term
* Creation of an internet website – would not suit all customers
The calendar is seen as the favored option, as long as the company’s competitors do not increase their marketing activity. Whilst the Marketing department wants a very high quality, glossy product, the project management team must be aware of the cost this will incur.
Using the Project Scenario and the additional Information provided for this question In the Scenario Booklet, answer the following question.

NEW QUESTION 112
Scenario
A photographer from Portraits Ltd, a professional photographic company, has taken on the role of Team Manager after taking some time to understand the requirements of the project. A contract for their services has been set up and is being monitored by the Purchasing Manager and a Work Package has been agreed. This contract specifies that the photographer must arrange a meeting with the Engineering Manager to establish a schedule for the photo sessions to minimize the impact on the Engineering staff. This meeting should have occurred by now.
The Engineering Manager was made aware of this requirement but when asked he reported that he has received no communication from the photographer. The Project Manager has tried to call the photographer and has had no response. The Project Manager believes there is a risk that Portraits Ltd are overbooking work and prioritizing other clients’ work. If Portraits ltd do not deliver on schedule the project will be delayed and the expected benefits will be reduced.
The contract is to be reviewed and Portraits Ltd reminded of their agreement.
The project is now in stage 2. The Project Manager has heard about the possibility of a competitor also producing a calendar to be delivered earlier than the target date for this project. There is a threat that the early release of a competitor’s calendar may weaken the impact of the MNO Manufacturing Company calendar, thereby reducing the anticipated benefits of the Calendar project.
Which 2 statements should be recorded under the Roles and responsibilities heading?

Each risk will be assigned a risk owner.

Risks exceeding the agreed project risk tolerance will be reported to the Project Board.

Risk tolerances are allocated to each stage by the Project Manager.

Project Assurance will ensure that project risks are identified, assessed and controlled according to the agreed risk management procedure.

An external consultant is to facilitate a risk identification workshop.

NEW QUESTION 113
Scenario:
Techniques, processes and procedures
1. Any threat that may result in a loss of MFH data must be escalated immediately.
Joint agreements
2. Work is to start at the beginning of week 2 (Stage 4).
3. The project will take two years to complete, at an estimated cost of £2.5m.
Tolerances
4. None.
Constraints
5. MFH staff must not be involved in any heavy lifting during the removal of existing IT equipment.
6. Installation work must take place during MFH normal working hours.
7. +£10,000 / -£25,000.
Reporting arrangements
8. Highlight Report every Monday by 10.00 am.
9. The report must contain a summary of all products worked on during the previous week.
10. Project Manager must be notified of any issues immediately by telephone.
Problem handling and escalation
11. Impact analysis of all issues must be completed within 24 hours.
Extracts or references
12. The Stage Plan for stage 4 is available from Project Support.
Approval method
13. Project Assurance will review the completed Work Package and confirm completion Which 2 statements apply to either the Reporting arrangements or Problem handling and escalation sections?

Replace entry 8 with ‘Checkpoint Report every Monday by 10.00 am’ because Highlight Reports are intended for the Project Board.

Delete entry 9 because this level of detail is unnecessary.

Move entry 10 to Problem handling and escalation because that section describes how issues are handled.

Add ‘Any risks identified to be added to the Risk Register’ to Reporting arrangements.

Delete entry 11 because the impact analysis should be provided when the issue is notified.

NEW QUESTION 114
Scenario
Additional Information
During the initiation stage the Project Manager met with the Marketing Director to find out more about the requirements of the promotional calendar and recorded the following notes:
There has been a reduction in the order numbers at the MNO Manufacturing due in part to the increased marketing activities of its competitors. 10% of customers have not re-ordered in this financial year and staff morale is poor. A number of skilled staff have left as a result and replacement staff have not been recruited due to the reduced operation. If the project is successful, a recruitment campaign will be required to fill the existing staff vacancies and there may be a requirement for additional staff. Operational costs are likely to increase because skilled staff are expensive and difficult to find.
In financial terms, there were a total of 1,500 orders in the last financial year, each with an average profit of
£2k. The Marketing department believes that sending a promotional calendar to our current and prospective customers would increase orders by at least 10% with a minimum of 10 further orders from the list of prospective customers within 12 months from the date of distribution.
The Marketing Director will be funding the project from the business marketing budget. She believes that the effect of a good company image portrayed by a successful calendar would last into a second year. She has forecast the same increase in orders for a second year and predicts that the annual employee satisfaction survey will show a measurable improvement in staff morale.
A number of alternatives were explored, including:
20% discount for all repeat customers – not cost-effective and very short term

A promotional calendar as a free Christmas gift – would target current and prospective customers and

the benefits would last into a second year
A series of television and press advertisements was too expensive

A direct mail shot to all customers – benefit would be short term

Creation of an internet website – would not suit all customers

The calendar is seen as the favored option, as long as the company’s competitors do not increase their marketing activity. Whilst the Marketing department wants a very high quality, glossy product, the project management team must be aware of the cost this will incur.
Which 2 statements should be recorded under the Expected benefits heading?

Increase orders by at least 10% with a minimum of 10 further orders from the list of prospective customers within 12 months.

It will be similar to calendars sent out in previous years

The Marketing department believes that the benefits of a good company image, as portrayed by a successful calendar, will last into a second year and bring the same increase in orders.

The calendar will contain photos of both staff and company products.

The Marketing department want a very high quality, glossy product as they believe this will be more appealing to customers.

NEW QUESTION 115
This question provides a number of changes which may or may not be required to the Extract from the Communication Management Strategy provided in the additional information.
Which statement applies to the Introduction section?

No change to entry 1 because this shows the purpose and content of this document.

Amend entry 1 to read ‘This document contains the controls and reporting to be established for the project management team’.

Amend entry 1 to read ‘This document contains the means and frequency of communication between the project management team, the print company and other external parties.

NEW QUESTION 116
Which 2 statements correctly define a Business Case risk which should be recorded under the Major risks
heading?

Operational costs will increase as a result of the recruitment campaign.

The prepared calendar pack is to be delivered to the printers by the first week in December.

If the calendar quality is poor customers will not use it, creating the reverse effect and reducing orders
further.

If any competitors launch a calendar at the same time this will reduce the impact of the MNO calendar and
benefits will be reduced.

Staff morale will improve as a result of the promotional calendar.

NEW QUESTION 117
Scenario
Additional Information

Further information on some resources who could be involved in the project:
Outcome Account Manager: He represents Outcome which is a recruitment agency that provides specialist outsourcing resources. Outcome provided the consultants who carried out the feasibility study and the same consultants will be providing support and guidance to the Information Technology and Facilities teams during the project.
Director of Finance Division: She was transferred from the Information Technology Division 12 months ago.
She is responsible for ensuring a cost-conscious approach is adopted in all operational and project activities across the Ministry of Food Hygiene.
Hardware Manager: Reports to the Director of Information Technology. He provides computer hardware to all business functions but has little awareness of the needs of his colleagues working in software.
Payroll Manager: Reports to the Director of Finance. He is a very experienced and efficient qualified accountant who has much of the responsibility of running the Finance Division on behalf of the Director of Finance. He has been involved in drafting the Ministry’s business strategy and assisting in a full business risk assessment. He also drafted the corporate Business Case standards.
Which 2 alternative actions apply to the proposed Executive for this project?

Retain because he accepts that outsourcing is the best solution.

Replace with ‘Director of Finance Division’ because she can ensure a cost-conscious approach to the project that gives value for money.

Retain because he has the right level of authority to be able to control the strategic nature of the Outsourcing project.

Add ‘Director of Finance’ because she understands the operation of the Information Technology Division and the Facilities Division.

Replace with ‘Payroll Manager’ because he is a very experienced and efficient qualified accountant.

NEW QUESTION 118
The Work Package has been in progress for four weeks and has four weeks remaining. The Information Technology Team Manager is concerned that he has no idea what the service provider is doing about preparing to accept the transfer of Information Technology equipment and staff. He is uncertain about what should be happening.
Which 2 initial actions should the Team Manager take in response to this concern?

Notify the Project Manager by raising an Exception Report.

Raise this concern in the next fortnightly Checkpoint Report.

Check the Communication Management Strategy to ascertain what records of communications with the service provider are required.

Check the Information Technology Work Package for development interfaces to see whether the service provider Team Manager should have been liaising with the Information Technology team during development.

Raise an issue to notify the Project Manager of this concern.

NEW QUESTION 119
A quality review of the ‘marketing materials’ has started. The team manager for the ‘marketing materials’ has been unhappy with the team’s workload throughout the project and refuses to attend the review meeting to present the material. The team manager suggests that a new marketing team member make the presentation. However, the chair decides to represent the marketing team and makes a list of actions to resolve later.
Is this an appropriate approach to the quality review, and why?

Yes, because the role of presenter should not be performed by a junior member of the team.

Yes, because the roles of chair, presenter and administrator may be combined.

No, because the role of presenter should be performed by the team manager.

No, because the chair should be independent from the product being reviewed.

NEW QUESTION 120
Which of the following principles uses Product Descriptions to provide clarity by defining each product’s purpose, composition, derivation, format, quality criteria and quality method?

Tailor to suit the project environment

Focus on products

Manage by stages

Continued business justification

NEW QUESTION 121
Based on lessons from previous projects that used the ABC Company standard development model, the
project board has set low cost and time tolerances for stage 2. As a result, the project manager plans to set
very low tolerances for time and cost for all work packages to be carried out during stage 2.
Is this an appropriate application of the ‘manage by exception’ principle, and why?

Yes, because the project manager should set tolerance equally for all work packages in a stage.

Yes, because setting appropriate tolerances for work packages will help keep the stage within tolerances.

No, because tolerances set by the project manager should be the same as those set by the project board.

No, because the project manager should divide the stage tolerances between the team managers.

NEW QUESTION 122
Which of the following represents the four key characteristics a good Project board should display?

Authority, Credibility, Commitment, Availability

Authority, Credibility, Delegation, Availability

Authority, Availability, Connections, Delegation

Authority, Credibility, Connections, Delegation

NEW QUESTION 123
MANAGING PRODUCT DELIVERY
Stage 2 is in progress. While producing the team plan, the team manager responsible for the work package to develop the ‘classroom-based training material’ discovered that the representatives assigned to check the products were unsuitable.
Which action should the team manager take in response?

Discuss the situation with project assurance.

Advise the project manager of this risk.

Update the quality register with these concerns.

Raise an exception report to the project manager.

NEW QUESTION 124
Which 2 alternative actions apply to the proposed user assurance for this project?

Retain because they are both very positive about outsourcing the selected business functions.

Retain because their divisions will be the major users of the outsourced services and they can provide the user perspective on the impact of any proposed changes.

Remove because neither of these individuals are from the business functions to be outsourced.

Retain because selecting only one of them may cause unnecessary conflict.

Retain because they are able to help identify stakeholders and their communication requirements.

NEW QUESTION 125
This question provides a number of changes which may or may not be required to the Extract from the
Communication Management Strategy provided in the additional information.
Which statement applies to the Communication procedure section?

No change to entry 2 because this is a sufficient description of the process required.

Amend entry 2 to include MNO Manufacturing Company standards for both internal and external company
communications.

Delete entry 2 because only variations from the MNO Manufacturing Company standards should be
recorded here.

NEW QUESTION 126
Scenario
Additional Information
Product Description

Quality notes from the Daily Log
The Director of Information Technology Division (DIT) has been asked to ensure that any changes to the outsourced staff employment contracts adhere to employment law. The DIT will review future job descriptions of the transferred staff before the final contract is signed with the selected service provider.
The service level agreement between MFH and the selected service provider will specify the type and quality of service required. The selected service provider must follow the industry standards for providing outsourced services.
MFH has a quality management system which contains a document control procedure for all its documentation, however this does not include change management.
All project documents will be subject to a quality review. Nominated products will require a formal approval record signed-off by the quality review chair.
Extract from the draft Quality Management Strategy (may contain errors) Introduction
1. This document defines the approach to be taken to achieve the required quality levels during the project.
2. The Project Board will have overall responsibility for the Quality Management Strategy.
3. Project Assurance will provide assurance on the implementation of the Quality Management Strategy.
Quality management procedure – Quality standards
4. The selected service provider will operate to industry standards for providing outsourced services.
5. MFH document standards will be used.
Records
6. A Quality Register will be maintained to record the planned quality events and the actual results from the quality activities.
7. Configuration Item Records will be maintained for each product to describe its status, version and variant.
8. Approval records for products that require them will be stored in the quality database.
Roles and responsibilities
9. The DIT will check that the employment contracts for outsourced staff adhere to employment law.
10. Team Managers will provide details of quality checks that have been carried out.
11. Team Managers will ensure that the Quality Register is updated with the names of team members who are involved in the review process.
12. The Senior User will review the Product Descriptions of the products to be produced by the selected service provider to ensure that they can be achieved.
Which statement applies to the Quality standards section?

Delete entry 4 because external suppliers are responsible for applying any relevant standards to their work.

Delete entry 5 because the lack of a change management procedure makes the MFH document standards unsuitable.

Add ‘All contracts must conform to current employment laws”.

Add ‘PRINCE2 change control procedures will be used to manage any changes to baselined products’.

NEW QUESTION 127
Scenario
Additional Information
Product Description

Quality notes from the Daily Log
The Director of Information Technology Division (DIT) has been asked to ensure that any changes to the outsourced staff employment contracts adhere to employment law. The DIT will review future job descriptions of the transferred staff before the final contract is signed with the selected service provider.
The service level agreement between MFH and the selected service provider will specify the type and quality of service required. The selected service provider must follow the industry standards for providing outsourced services.
MFH has a quality management system which contains a document control procedure for all its documentation, however this does not include change management.
All project documents will be subject to a quality review. Nominated products will require a formal approval record signed-off by the quality review chair.
Extract from the draft Quality Management Strategy (may contain errors) Introduction
1. This document defines the approach to be taken to achieve the required quality levels during the project.
2. The Project Board will have overall responsibility for the Quality Management Strategy.
3. Project Assurance will provide assurance on the implementation of the Quality Management Strategy.
Quality management procedure – Quality standards
4. The selected service provider will operate to industry standards for providing outsourced services.
5. MFH document standards will be used.
Records
6. A Quality Register will be maintained to record the planned quality events and the actual results from the quality activities.
7. Configuration Item Records will be maintained for each product to describe its status, version and variant.
8. Approval records for products that require them will be stored in the quality database.
Roles and responsibilities
9. The DIT will check that the employment contracts for outsourced staff adhere to employment law.
10. Team Managers will provide details of quality checks that have been carried out.
11. Team Managers will ensure that the Quality Register is updated with the names of team members who are involved in the review process.
12. The Senior User will review the Product Descriptions of the products to be produced by the selected service provider to ensure that they can be achieved.
Although it is not specified in the current corporate branding standards, the MFH corporate logo should be shown on the front page of the service level agreement.

Obtain agreement from the Director of Facilities Division to amend this within the remaining +2 days tolerance.

Raise an issue (off-specification).

Raise an issue (request for change).

Accept this error as a concession.

NEW QUESTION 128
Which 2 statements apply to either the Techniques, processes and procedures or Constraints sections?

Delete entry 1 because this section should contain the techniques, processes and procedures required for
specialist product development.

Add ‘There must be minimum disruption to current services’ to Constraints.

Move entry 5 to Techniques, processes and procedures because this is a technique which staff should be
aware of.

Delete entry 6 because this applies to Office Moves Limited and is therefore outside the Work Package.

Delete entry 7 because this should be contained in the Quality skills required section of the Product
Description.

NEW QUESTION 129
Scenario
Additional Information
During the initiation stage the Project Manager met with the Marketing Director to find out more about the requirements of the promotional calendar and recorded the following notes:
There has been a reduction in the order numbers at the MNO Manufacturing due in part to the increased marketing activities of its competitors. 10% of customers have not re-ordered in this financial year and staff morale is poor. A number of skilled staff have left as a result and replacement staff have not been recruited due to the reduced operation. If the project is successful, a recruitment campaign will be required to fill the existing staff vacancies and there may be a requirement for additional staff. Operational costs are likely to increase because skilled staff are expensive and difficult to find.
In financial terms, there were a total of 1,500 orders in the last financial year, each with an average profit of
£2k. The Marketing department believes that sending a promotional calendar to our current and prospective customers would increase orders by at least 10% with a minimum of 10 further orders from the list of prospective customers within 12 months from the date of distribution.
The Marketing Director will be funding the project from the business marketing budget. She believes that the effect of a good company image portrayed by a successful calendar would last into a second year. She has forecast the same increase in orders for a second year and predicts that the annual employee satisfaction survey will show a measurable improvement in staff morale.
A number of alternatives were explored, including:
20% discount for all repeat customers – not cost-effective and very short term

A promotional calendar as a free Christmas gift – would target current and prospective customers and

the benefits would last into a second year
A series of television and press advertisements was too expensive

A direct mail shot to all customers – benefit would be short term

Creation of an internet website – would not suit all customers

The calendar is seen as the favored option, as long as the company’s competitors do not increase their marketing activity. Whilst the Marketing department wants a very high quality, glossy product, the project management team must be aware of the cost this will incur.
Which 2 statements should be recorded under the Expected dis-benefits heading?

A high quality, glossy product will involve additional costs.

Individuals in the engineering team who are not selected to appear in the calendar photographs will become de-motivated.

The calendar may not result in the expected 10% increase in orders.

Because the Calendar project is a priority for the MNO Manufacturing Company, the delivery of other projects within the Marketing department will be delayed.

The calendar may not result in the 10 further orders from the list of prospective customers in 12 months.

NEW QUESTION 130
CLOSING A PROJECT
Benefits relating to income and business reputation after the project has closed cannot be shown at project
closure.
Which statement describes how the ‘closing a project’ process makes provision for this?

As part of the ‘prepare planned closure’ activity. It will be confirmed that the project has delivered what was
defined in the project product description.

As part of the ‘prepare planned closure’ activity. It will be confirmed that the acceptance criteria defined in
the project product description have been met.

As part of the ‘hand over products’ activity, the benefits management approach will be updated to include
future activities for benefit measurement.

As part of the ‘hand over products’ activity, the ‘finalized materials’ will be passed to the operational
business environments.

NEW QUESTION 131
It is now late October and the project is in stage 3. The label design competition has been held and the photos of the staff have been taken. The CEO and Marketing Director still need to choose the winning label design and the 12 photos for the calendar. However, the Executive has learned that two competitors are issuing calendars to MNO’s customers by the middle of November. After analyzing the impact of this Issue, one of the options the Project Manager has presented to the Project Board is to close the project prematurely.
There are a number of key facts relating to this project that would need to be recorded if the project Y-e to be closed now.
Which product should show that the project has been closed prematurely and has not achieved the objectives defined in the Project Initiation Documentation (PID)?

Benefits Review Plan

End Project Report

Exception Report

Project closure notification

NEW QUESTION 132
The Health and Safety Training Project is closing as planned. According to the contract terms, suppliers must
submit all invoices within one week of project closure. The project manager will issue a project closure
notification informing all suppliers of this invoicing deadline as part of the ‘recommended project closure’
activity.
Is this appropriate, and why?

Yes, because the project board should approve the project closure notification drafted by the project
manager.

Yes, because a project closure notification should be sent to suppliers as part of the ‘closing project’
process.

No, because the project board should issue a project closure notification as part of the ‘directing a project’
process.

No, because the project manager should notify stakeholders using the approved project closure notification.