QUESTION 39
Users have reported slowness on the production environment.
To find the cause, which of the following steps is NOT required? (Choose One)

QUESTION 40
In a Credit card dispute application, PRPC connects to an external service to receive the transactions made by the account holder. When the CSR (Customer Service Representative) is working on the dispute they should see only the last ten transactions made by the account holder. If the transaction that the account holder wants to dispute does not appear in the list then the CSR should perform a search by entering the date of transaction or the transaction amount or the merchant name. The transaction list should display the 10 transactions that satisfies the criteria. In any circumstance the CSR should not see more than 10 transactions in the screen and cannot paginate through results. The external service returns transactions ordered by date of transaction with the recent ones appearing first.
Given the above requirements, which of these approaches is most appropriate and would satisfy both these requirements? (Choose One)

QUESTION 41
A PRPC application is built for handling a Customer Support Call Center. Authentication is handled outside PRPC. When operators are added to the external system, they must be able to access the PRPC application and perform work.
Which approach is best suited for this requirement? (Choose One)

QUESTION 42
If a PRPC system crashed due to suspected out of memory issues, which of the following data would best help you determine the root cause? (Choose Two)

QUESTION 43
Which of the following statements are most accurate about case-based reasoning? (Choose Two)

QUESTION 44
A PRPC Human Resources application is built to manage Benefit Enrollment.
Cases include the following:
– EnrollMedical (created when an employee enrolls in a Medical plan)
– EnrollDental (created when an employee enrolls in a Dental plan)
– EmployeeBenefits (created for each employee to manage the overall benefits; EnrollMedical is run first, followed by EnrollDental)
What are the likely classes for these case types and what are the likely case relationships between them? (Choose One)

QUESTION 45
Assuming all other factors equal, which flow action will be available to the most operators? (Choose One)

QUESTION 46
Which of the following statements is TRUE about screen flow? (Choose One)

QUESTION 47
The home loan application uses a PRPC SOAP connector to get the credit score of the applicant from an external webservice hosted by a third party company. The application determines the risk level for the applicant based on this score. The underwriting group handling these cases must be able to specify the risk level that is appropriate to a score band.
When the CSR is working on the case, the application invokes the SOAP connector to get the credit score and the external service returns the credit score of the applicant. However, since the information is confidential, it is required to display the risk level of the applicant based on their score and not the actual score.
Given the above requirements which of the following approaches is most appropriate? (Choose One)

QUESTION 48
You have been asked to design the user interface forms to follow the enterprise branding standard on all user forms generated in PRPC. You have been given the CSS files that can be used as a style guide to format the HTML elements.
Which of the following statements is FALSE? (Choose One)

QUESTION 49
In a PRPC application, a customer wishes to ensure that the value of “Government ID” is encrypted when stored. Database-level encryption is not available.
Which of the following is least likely needed to implement this requirement? (Choose One)

QUESTION 50
Which of the following statements are most accurate regarding the “Goal Seek” functionality? (Choose Two)

QUESTION 51
Review the following requirement:
A PRPC-based stock trading application allows a pool of traders to initiate stocks sale on behalf of customers. However, such an operation should only be allowed during the Stock Market Trading Sessions.
The requirement for the application is to detect any operations occurring outside of the Trading Sessions hours, to suspend it and alert a group of auditors to review it and decide whether to allow it to go through during the next session or to simply reject it.
Which of the following approaches is the most appropriate for this requirement? (Choose One)

QUESTION 52
An application, created by MyCo, has a number of rules implemented as decision tables that use “Title” as an input as seen in the sample rule below:
MyCo is finding a number of application defects caused by incorrect spellings in the title field. The valid titles are stored as field values. MyCo is requesting options to help prevent these types of errors.
Which of the following approaches is most applicable? (Choose One)

QUESTION 53
A rule is shown in the Final Conflicts report after doing an upgrade.
Which of the following describe what could be done to resolve the conflict? (Choose Two)

QUESTION 54
What are the primary benefits of using Connect Java as compared to a Rule-Utility-Function? (Choose Two)

QUESTION 55
Review the following requirement:
As part of a process you would like to display information, such as contact details and organizational affiliation, about the operator that initiated the process. The information is strictly read-only.
Given the above requirements which of the following approaches is most appropriate? (Choose One)

QUESTION 56
Which of the following statements most accurately describes dependency management? (Choose One)

QUESTION 57
Which of the following statements are NOT accurate regarding the “Goal Seek” functionality? (Choose Two)

QUESTION 58
Which of the following requirements best describes a situation where custom rule types should be created? (Choose One)

QUESTION 59
All of the following requirements can be met through the use of Directed Web Access, EXCEPT? (Choose One)

QUESTION 60
Which of the following statements is most accurate when we talk about the localization wizard? (Choose one)